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Privacy Policy

Last updated: 21 February 2026

1. Introduction

JuvoAI Pte. Ltd. ("JuvoAI", "we", "us", or "our") is a Singapore-registered company operating the website https://juvoai.co (the "Website"). We are the data controller responsible for your personal data collected through this Website. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or engage our services.

2. Information We Collect

2.1 Information You Provide Voluntarily

  • Email address and name when you book a consultation via Cal.com
  • Project details and business information you share during discovery calls
  • Any other information you voluntarily provide through email correspondence

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information through PostHog analytics, including:

  • Page views and interactions
  • Device type and screen resolution
  • Browser type and version
  • IP address
  • Referrer URL (how you found our Website)
  • Session duration and browsing patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service delivery: To provide, manage, and deliver our AI automation services
  • Website improvement: To understand how visitors use our Website and improve the user experience
  • Analytics: To analyse website traffic, usage patterns, and performance
  • Communications: To respond to your enquiries, send project updates, and share relevant information about our services

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose
  • Legitimate interest: Where processing is necessary for our legitimate interests (such as improving our Website and services) and your interests and fundamental rights do not override those interests
  • Contractual necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
  • Legal obligation: Where processing is necessary to comply with a legal obligation

5. Cookies & Tracking

Our Website uses cookies and similar tracking technologies through PostHog to collect analytics data. These cookies help us understand how visitors interact with our Website.

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect your experience on our Website. For more information on managing cookies, visit your browser's help documentation.

6. Third-Party Services

We use the following third-party services that may collect or process your data:

  • PostHog (analytics) — Collects website usage data to help us improve our Website. See the PostHog Privacy Policy.
  • Cal.com (scheduling) — Processes your name and email when you book a consultation. See the Cal.com Privacy Policy.
  • Vercel (hosting) — Hosts our Website and may process connection data. See the Vercel Privacy Policy.

7. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers: With trusted third-party service providers who assist us in operating our Website and delivering our services (as listed in Section 6)
  • Legal requirements: Where required by law, court order, or governmental regulation
  • Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

8. International Data Transfers

As we use third-party services based in various countries, your data may be processed outside of Singapore. Where your data is transferred internationally, we ensure appropriate safeguards are in place, including reliance on service providers' compliance with applicable data protection standards and, where applicable, Standard Contractual Clauses approved by the European Commission.

9. Data Retention

  • Analytics data: Retained according to PostHog default retention settings
  • Email correspondence: Retained for the duration of the business relationship and a reasonable period thereafter
  • Project data: Retained as specified in the applicable project contract or statement of work

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Singapore (PDPA)

Under the Personal Data Protection Act 2012 (PDPA), you have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate personal data
  • Withdraw consent for the collection, use, or disclosure of your personal data

European Economic Area & United Kingdom (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing of your personal data
  • Lodge a complaint with a supervisory authority

California (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know what personal information is collected, used, shared, or sold
  • Request deletion of personal information
  • Opt out of the sale of personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

Australia (Australian Privacy Act)

Under the Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

  • Access your personal information
  • Request correction of inaccurate personal information
  • Complain about a breach of the Australian Privacy Principles

To exercise any of these rights, please contact us at hello@juvoai.co.

11. Children's Privacy

Our Website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

JuvoAI Pte. Ltd.
Email: hello@juvoai.co
Website: https://juvoai.co